Trend Watch List

>>>> NOTE TO READERS: Trend Watch List is evolving and joining forces with Trend POV to become the way that forward thinking executives access the people and ideas that drive strategic advantage. See and share what we are planning for the big launch January 1st at http://www.New.TrendPOV.com. <<<<

Wrapping up the year and looking forward, we turn our attention to the trends that will be affecting our favorite precursor industries of travel and food in 2010 and beyond. These trends represent the hospitality industry’s struggle to balance the customer as king with the realities of operating a business to make profit. In 2010 we will explore what micro-purchase strategies are working, what is failing miserably and why. If you have considered micro-purchase strategies for your business, it will pay to take a lesson from the airlines before repeating their mistakes. Vacation rentals are increasing in popularity among consumer travelers but with surprising advantages for the business traveler. We will be innovating practical ways to boost your bottom line with existing and new capabilities. The difference between a win-win situation and a complete disaster when going green is all in the choice of and application of green strategies that are right for your business in your sector, with your specific customer base. Going green is not new but is evolving to develop new industries and advantageous business strategies. Meanwhile, consumers are seeking something from the small and local business - authenticity, agility, responsive service, unique products, local knowledge and more. We will document each and develop practical ways to create these elements within your business and individual teams without significant investment. In line with the paperless office is the cashless operation. In 2010 we will track the evolution of cashless operations within the hospitality industry to innovate new strategies for your own business that may decrease the overall time spent managing contracts and payments, reduce cash flow latency and collection problems and provide a host of other benefits. Stay tuned as we track them all, how they affect each other and how your business can create advantage from each and every one no matter what industry you call home.